Dear @dutweets, maybe you can help me understand?

Actually, first of all, I do want to thank you. I mean, waiving my renewal fee and giving me lifetime validity on my phone - pure genius and you guys do maintain the best offers in the market, no doubt about that!

However I have a slight peeve.

You have a 'more international' option, wherein I get added credit for a limited time, but only for dialing international numbers. To be clear, I cannot use this credit for a local call.

You have an 'out of credit' call option, which allows me to make (only) local calls if I run out of credit on my phone. Super.

On the given day, I had credit in my 'more international' plan, but ran out of regular credit.

So when I needed to urgently dial a local number, I got the You do not have enough credit in your regular account to make this call. Fair enough.

I dialed in to the out of credit option, which was kind enough to tell me, You have enough balance on your phone, so you cannot use the out of credit option if you have credit.

So I cannot use my international credit to make a local call, my out of credit option to call local calls says I have balance (in my international credit which I cannot use for the local call I want to make)...so I can't make the call. 

What's the point?

Oh joy. #TRA to suspend #UAE #Blackberry services

Blackberry services are to be blocked from October. Jeff Topping / The National

The Telecommunications Regulatory Authority has said that Blackberry Messenger, Blackberry E-mail and Blackberry Web-browsing services in the UAE will be suspended as of October 11.

The suspension is a result of the failure of ongoing attempts, dating back to 2007, to bring Blackberry services in the UAE in line with UAE telecommunications regulations.

Both telecommunications operators, Etisalat and du,were informed of the decision earlier today. The notification was delivered with an instruction to ensure minimal consumer disruption in the provision of alternative services.

All Blackberry services fall within the UAE regulatory framework developed by the TRA since 2007, however because of Blackberry's technical configuration, some Blackberry services operate beyond the enforcement these regulations, the TRA stated.

Blackberry data is immediately exported offshore, where it is managed by a foreign, commercial organisation. Blackberry data services are currently the only data services operating in the UAE where this is the case.

Today's decision is based on the fact that, in their current form, certain Blackberry services allow users to act without any legal accountability, causing judicial, social and national security concerns for the UAE.

Commenting on the announcement, the TRA director general Mohamed Al Ghanim said: "With no solution available and in the public interest, in order to affect resolution of this issue, as of October 11, 2010, Blackberry Messenger, Blackberry Email and Blackberry Web-browsing services will be suspended until an acceptable solution can be developed and applied."

"We informed both Etisalat and du that providing the option of alternative services to ensure the continuity of service from October 11 to its subscribers - both individuals and organisations - is the most important priority." Mr Al Ghanim added.

Mr Al Ghanim said, "The TRA notes that Blackberry appears to be compliant in similar regulatory environments of other countries, which makes non-compliance in the UAE both disappointing and of great concern."

via thenational.ae

Oh, brilliant. Coming hot at the heels of this news where they were "clear" that "we don't have plans to stop them" by the TRA Spokesperson, this is starting to get ridiculous. As such, we have issues with Skype, and restrictions over everything else. All the 20 years of building free zones and all that fun stuff to bring businesses to the UAE comes to nought if you're not going to let businesses communicate.

Yes yes, they'll either then announce, "Oh it was a misunderstanding," or the even better, "Look BlackBerry caved and we found a solution" memo before the deadline. But still, this is a huge issue for businesses. It leaves an unsettling doubt. Not a good sign. The right way would have been to give BlackBerry the deadline, sort out the issue, announce that you're working with RIM and then announce it when you have a solution. Golly, I don't even work in PR.

I'm an iPhone lover myself, but one thing's certain, businesses run on BlackBerry. And after hearing this, the iPhone or the Android are hardly out of danger, are they? I can already see the announcement: "We don't like their App Store/Marketplace."